Please check to make sure your device software is up to date, and that you're using the latest version of the app. Feel free to contact our Support Team on Twitter @cricketsupport or on Facebook at m.me/cricketwireless if you need additional assistance.
Yeah, the mycricket app apparently doesn't function on certain phones with the Moto G7 Supra being one of them. They're supposedly working on a fix but it's been over a month for me and probably longer for others that this app hasn't worked.
@DanielH59871307 I have been taken for 90 $ by cricket wireless!! The app was not working but the site, I called they wasn’t available so they took my 90$ made me repay 145$ to get my service back. I was on bridge pay! It’s a trap! I just can’t understand @CricketSupport
Don't sweat it. These top troubleshooting tips can help get you up and running in no time. Issues with Your Connection. Remove, then replace battery and SIM card, and turn your device back on. Check the signal indicator on your device to make sure you have Cricket coverage where you are.
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No problems detected at Cricket Wireless. If you are having issues, please submit a report below. Updated 4 minutes ago: Cricket Wireless offers mobile phone and mobile internet serivces, including text messaging (SMS) and voicemail, to businesses and individuals. Cricket Wireless is owned by AT&T and uses its network.
1 month ago. Sounds like a phone issue if apps are crashing. Google your phone and look for safe boot. If apps still crashing after you boot into safe mode. Would probably point to hardware. Last resort would be factory reset. 1. level 2. forlornjackalope.
To turn Stream More on or off in the myCricket app, log in, then tap the gear icon in the top right corner to view Account Settings. If you have an account with multiple lines, select a line. Under Line Settings & Stream More, tap Stream More. Then switch the toggle On or Off depending on your preference.